Shipping

PLEASE ALLOW 7-10 BUSINESS FOR SHIPPING AS ALL PIECES ARE HAND PRINTED BY US FOR YOU

ALL PACKAGES ARE SENT THROUGH USPS PRIORITY MAIL WITH TRACKING AND SHIPPING INSURANCE INCLUDED

Contact

Please email info@maudhouse.fun

AVERAGE RESPONSE TIME IS 24-48 HOURS

Returns

Due to the individualistic nature of our garments; All sales are final. Please double check size chart and shipping information before ordering

FAQ

Shipping

WHY DOES MY CUSTOMIZED GARMENT NOT PICTURE THE SELECTED I CHOSE IN MY CART?

OUR CUSTOMIZER IS A ONE OF A KIND SHOPPING INTERFACE DEVELOPED SPECIFICALLY FOR THIS PROJECT. THE INTERFACE IS CONTINUOUSLY EVOLVING BUT DOES NOT CONTAIN THE ABILITY TO DISPLAY THE SELECTED DESIGNS IN CART OR AT CHECKOUT AS OF TODAY. PLEASE REFERENCE THE SELECTED DESIGN TITLES TO THE RIGHT OF THE GARMENT IN THE CART.

Do you ship overseas?

Yes, we ship worldwide!

how does sizing run?

Our short sleeve tees run oversized but the rest of our catalog is generally true to size. Please reference product descriptions and size charts for more detail on a specific product.

WASHING INSTRUCTIONS?

WE HIGHLY RECOMMEND TO WASH COLD AND HANG DRY ONLY. ALL GARMENTS COME PRESHRUNK AND PRINTS ARE STRESS TESTED. USE COMMON SENSE AND TAKE CARE OF YOUR GARMENTS FOR BEST RESULTS :)

WHAT IS IN THE MYSTERY BOX?

WOULDN'T BE A MYSTERY IF WE TOLD YOU ;)

BOXES ARE PERSONALLY STYLED BASED ON PREVIOUS ORDERS FOR ORDERS PLACED BY CUSTOMERS WITH AT LEAST 3 PREVIOUS ORDERS

DO YOU OFFER IN-PERSON PICK UP?

YES, IN PERSON PICK UPS ARE AVAILABLE UPON REQUEST FROM OUR CHICAGO BASED WORKSHOP. PLEASE EMAIL OR DM US POST PURCHASE TO SCHEDULE AN ORDER PICK UP

PLEASE NOTE IN PERSON PICK UPS ARE STILL SUBJECT TO OUR 7-10 DAYS PROCESSING TIME

SHIPPING EXPENSES WILL BE REFUNDED FOR AFTER THE PACKAGE PICK UP IS CONFIRMED